I generally love Dr Chu's staff and facility. I was disappointed in my last appointment, however. I had an 8:00 AM teeth cleaning appointment. Then Dr Chu was supposed to check my teeth at 9:00. After my cleaning was done, I was told to make an appointment in 2 weeks to meet with Dr Chu. What happened to my 9:00 appointment? I don't live or work near the office so it is not that convenient to trek over to their office.